Case Study A

Increase utilization of existing packaging specialties and distribution operation.

Products: OEM and after market automotive parts

Customer: Major Multi-Divisional Parts Manufacturer

Background: One division of this large corporation was experiencing significant order turn failures and increasing cost issues, while being pushed to provide shorter lead times and reduced costs for major domestic retail and distributor customers. Products were being manufactured, packaged, and inventoried by each customer’ brand and distributed from the manufacturing warehouse location.

Solution: Relocate the 1,900 sku product line to a CWC distribution logistics facility, maintain inventory of fast growing product line, and private label lines. Provide packaging specialties from bulk stock to finished goods in a JIT environment to meet line service levels of 99%. Continuously provide order turn of 100% to clients within a 48 hour window.

CWC adjusted the existing warehouse layout, consolidated products within the existing operation, increased the use of rack and bins, hired and trained an additional 45 team members, planned for and then received 58 truckloads of products in 7 days, including the July 4th holiday weekend. Shut order processing down in one location and started up order processing in the CWC facility the following morning with no interruption to customers.

Payoff: The clients inventory has been reduced 20 %, per order costs have been reduced in excess of 25% and the shipping delivery window has been reduced by 4 days. The client said, “thank you for making this high profile move a non event for our customers.” The project was so successful in 2004 that additional items are being incorporated in late winter of 2005.

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